Travel & Leisure Sector

Oliver Wyman works with the world’s leading travel and leisure firms, including resort, airways, passenger rail and bus operators, theme parks, cruise operators, gaming and lottery corporations, tour operators and travel businesses, airports, rail stations, and concessionaires, as well as personal fairness companies. Our staff chief, Alex Padfield, is a member of the Institute of Travel and Tourism and the group are all members of the Journey and Tourism Attorneys’ Affiliation. We advise on the complete range of authorized companies on this sector. A career in tourism requires people-oriented skills above any process associated technical competencies. Our service offerings, multi-mannequin supply capabilities and greatest practices that leverage inter-industry and cross-purposeful capabilities and benchmarks assist speed up our shoppers on their journey to outperformance.

Among the many confluence of things on the vital juncture that created the ubiquitous and heavily used trade were the introduction in 1963 of the Boeing 727 jet passenger airplane—the veritable workhorse of the business that continues to be in service on some flights even as we speak; the accelerating development of personal earnings and general prosperity after the Nineteen Fifties recession that created a mass client and leisure business market; advances in computer systems, such because the IBM 360, that revolutionized reserving, scheduling, and accounting; and the rise of a mass vacationer business aimed at specialized home destinations, such as Las Vegas and Miami, along with international places within the Caribbean and Europe.

Our observe document of serving to purchasers successfully transform their companies – by designing and launching new affords; building world-class dynamic pricing, CRM, and loyalty packages; enterprise operational excellence initiatives and change management packages; and designing organizations for superior efficiency – has made Oliver Wyman a trusted advisor on this sector.